Our Team
Our experienced team makes your dream of owning property a reality
Our Team
Director | Mortgage Broker
Alex Jacques is a Mortgage Broker who specialises in helping First Home Buyers and Families on their journey to home ownership. A director and co-founder of Jacques Financial Group, a family-owned and run business based in Brisbane, Alex has worked in direct lending & mortgage broking roles for more than 15 years. With experience working at both a major lender and as a stand-alone operator prior to starting Jacques Financial Group, Alex specialises in simplifying loan structures and repayment strategies to ensure borrowers are equipped to take control of their finances, with a strong focus on debt reduction, long term wealth creation and real-world outcomes. An accredited Mortgage Broking Mentor, Alex also plays an active role in the development of the next generation of mortgage brokers around Australia through ongoing mentoring and training programs.
Senior Consultant | Mortgage Broker
Grant Jacques is a Mortgage Broker and Senior Consultant at Jacques Financial Group with more than 40 years of industry experience. Grant’s career across retail banking, insurance & financial planning roles, as well as more than 20 years as a business owner in residential lending, provides a unique perspective on the current property market and invaluable advice for homeowners of all ages. Throughout his career, Grant has lead teams from some of Australia’s largest banking and insurance brands and his insight continues to be sought after by industry leaders & educators. Grant’s focus on high-performance strategies and ongoing education has led to a distinguished lending career including national-level recognition over more than two decades.
Senior Mortgage Broker
Gary Carter is a highly experienced Mortgage Broker at Jacques Financial Group with more than 20 years lending and mortgage broking experience. Recognised throughout his career with state & national-based awards, Gary’s focus on his relationships with both his clients and his business partners has made him a recognised presence within the industry. Gary combines a personable, approachable style with a wealth of knowledge, and specialises in simplifying complex lending strategies to deliver clear, practical solutions. Across more than two decades in the industry, Gary has built a reputation as a high-level performer and a trusted advisor. Gary’s experience and knowledge of mortgage lending is regularly sought after across the industry, highlighting his ability to consistently deliver results for his clients.
Mortgage Broker
Jessica Warburton is a Mortgage Broker specialising in helping First Home Buyers and first-time property investors. With almost a decade of industry experience, Jessica is a strong advocate for her clients and sets out to ‘level the playing field’ for younger homeowners in an increasingly competitive property market. As a young mother in the industry, Jessica understands first-hand the difficulty many families have in the housing & property market, and focuses in tailoring solutions to borrowers & families with fluid circumstances. Jessica is one of the more visible mortgage brokers in Brisbane’s Northern Suburbs, with educational content and success stories shared regularly across platforms. Jessica is regularly recognised by her clients for her highly personalised approach. An emerging leader in the industry, Jessica also plays an active role in providing support and leadership for women in the industry.
Office Manager
Leith Paties is an Office Manager at Jacques Financial Group providing a professional, engaging and friendly presence at the front of the business. A customer service specialist with a career in retail banking and mortgage lending spanning almost 40 years, Leith brings a wealth of experience and knowledge to her role supporting borrowers, brokers and business operations. Leith specialises in the ongoing management and facilitation of construction loans and property valuations, ensuring timely processing and communication for clients & brokers. Having worked through multiple property and lending cycles, Leith also plays a critical role in sales & business reporting, engaging with the brokers to develop strategies for growth and improvement backed by data.
Lending Analyst
Sarah Fernando is a Lending Analyst, managing the client experience from the time of initial enquiry until the loan has been repaid. Sarah’s experience and professionalism have formed the base of an expanding presence from the Credit team, the “engine room” of Jacques Financial Group. With almost a decade of hands-on mortgage industry experience, Sarah ensures loan application are prepared and processed to the highest standard, driving faster approvals for borrowers and brokers. Sarah thrives on efficiency and process improvement, always looking for ways to enhance the client journey and streamline internal workflows. Sarah’s experience and educational background give her a unique insight into client expectations, and the ability to balance technical accuracy with a client-first mindset.
Lending Analyst
Ellaine Macasaquit is a Lending Analyst and plays a pivotal role in the operation of all new loan applications, overseeing lending policy, compliance requirements and information verification. Across more than 5 years in the financial services industry, Ellaine has developed a solution-focused and dedicated approach to customer enquiries. Ellaine takes a calm, measured approach to complex lending scenarios and applications, combining meticulous product knowledge with a background in customer service. Ellaine is a quiet achiever, with results and customer relationships reflecting her high standards and attention to detail. Working closely with the mortgage brokers, Ellaine demonstrates creative problem-solving skills and a strong desire to put the clients needs first.
I cannot recommend Alex highly enough! We wouldn't be here without his guidance and support. Alex was there for us from our initial consultation, when he took the time to understand our homeownership goals, he broke down complex financial concepts into easy-to-understand terms, making the entire process of buying our first home feel much less stressful. We were informed on every step of the way, reaching out with updates and ensuring we understood all the paperwork. And even now when our dream has come true we still know that we can ask any questions about our mortgage.
Monika Sylwesiuk
Three years ago, Alex helped me buy my first home. Now, three years later, he's helped me refinance. As a sole parent, I was nervous about starting out the process but it's unbelievable how seamless and cruisy it was then and again, this time. Alex absolutely ALWAYS goes over and beyond with his service. He'll always take the time to explain and give you an answer (trust me, I had some stupid questions). Trust his judgement, he will always bring you the best deals. Ellaine on his team is just as lovely, efficient and provides fantastic service. Needless to say, I highly recommend Alex and team to everyone. I am sure you won't be disappointed.
Akanksha Upadhyaya
We had an amazing experience working with Jess. From start to finish, she was incredibly accommodating and made the entire mortgage process feel straightforward and stress free. No question was too small and she took the time to answer all of our concerns with patience, which really helped us feel confident every step of the way. What stood out the most was how personable and approachable Jess was. Her warm, friendly demeanour helped us to feel comfortable and put our worries at ease. She is very professional and we felt that she genuinely cared about helping us find the best solution for our needs. We’re so grateful for her support and would highly recommend to anyone. Thanks Jess!
Lana Millers
Gary and the Team at JFG were fantastic with organising a Home loan for my recent purchase. Gary's knowledge and professionalism was second to none. He was able to meet all my requirements in a loan and made my purchase very easy and seamless. I would highly recommend Gary and the team at JFG to help you in this sector for your next purchase. Cheers, Michael.
Michael DART
Mortgage Brokers are there to help you find the right loan whether it be from the major banks, smaller lenders or other sources. We have a broad range of products (more than any single lender can offer) which means we can do all the legwork to find the right loan for you.
We love helping First Home Buyers! We're experts at the entire process and can help you get the right Home Loan. We're also across the various schemes to help First Home Buyers such as the First Home Owners Grant and the various stamp duty exemptions available.
We can help with Home and Investment Loans, Construction Loans, Car Loans, Personal Loans and much more. If you're looking to borrow to buy something, we can probably help.
Of course! We believe that we can find the best interest rate for you to refinance to, whether it's a Home Loan or Investment Loan.
We take look at a wide range of products available from Banks, Credit Unions & other lenders across the country. This means we can search thousands of products and make sure we're always recommending the best Home Loans for our clients.
All of our Mortgage Brokers are accredited and members of the Finance Brokers Association of Australia and Mortgage and Finance Association of Australia. They are extremely professional and provide exceptional service across a range of lending options.
The Trustee for Jacques Financial Group Unit Trust ABN: 49 919 556 973. Credit Representative #514945 is authorised under Australian Credit License #486112
Disclaimer: This page provides general information only and has been prepared without taking into account your objectives, financial situation or needs. We recommend that you consider whether it is appropriate for your circumstances and your full financial situation will need to be reviewed prior to acceptance of any offer or product. It does not constitute legal, tax or financial advice and you should always seek professional advice in relation to your individual circumstances.
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