STORIES

Jessica and Alex from JFG have been amazing, they assisted me with consolidating my loans and it was so simple. Thank you

Kylie, NT

Thank you to Gary Carter from JFG for helping my daughter with her car loan. You were amazing, supportive and always available to answer our silly questions. Thank you so much. I can highly recommend Gary for all your financing requirements!

Rochelle, QLD

My husband and I are so pleased that we went through JFG to secure our first home loan. Gary, Sarah and the team were very friendly, knowledgeable and professional. They exhibited great communication throughout the whole process and were always happy to take calls and answer any questions we had. Gary worked hard to find us the right loan for the exact amount we wanted in record time so that we could secure our first home. We couldn’t be happier!

Charlene, QLD

JFG were very helpful and prompt. I was looking to refinance my existing loan and had plenty of questions along the way. Grant was more than happy to answer all my questions throughout the process, thoroughly, and after hours (due to my availability).
Thank you to the team for making this process easier as it can be overwhelming, particularly for those who haven’t had the experience or those who aren’t familiar with the legal jargon. It’s much appreciated.

Sylvia, QLD

JFG provided the most professional and friendly service I’ve ever experienced. They organised the refinance of my current mortgage and purchase of a new property, and made themselves available to answers all my questions throughout the entire process. I would highly recommend them to anyone.

Courtney and Thomas, QLD

I was referred by a friend after finance with a dealer wasn’t suitable. JFG were extremely fast to respond to an online enquiry and Jessica looked after me throughout the process.
Jessica’s language and tone that she used was always extremely friendly and professional, purely because of this I’d happily go back should I need any help in the future.

Daniel, QLD

We were getting nowhere with the banks and Kailum from JFG organised finance within days. We were able to buy our dream house and refinance into a better position. Kailum talked us through everything and has been there day and night to answer our questions. He showed genuine interest in my needs, was very professional, and had amazing personal skills (good for a chat). We found Ellaine to be very professional and on the ball with everything also. They made a confusing time very easy. Thank you both greatly!

Steven and Carly, QLD

So easy to deal with the Gary and the JFG team!

I have just taken delivery of my first house thanks to Gary and the JFG team. Gary was very professional and knew all the in and outs to get me what I needed to be able to purchase my first home. He answered all of my questions promptly and professionally along the way and got my finance arranged quickly so I could get the house I wanted in time.

Anyone looking for finance should not hesitate to get in contact with the JFG team, they are great to deal with and I will certainly use them for any of my future finance requirements.

Mick, QLD

Recently purchased my first property with my wife and our experience with Alex was astounding! He broke down many different scenarios and went over possible loan breakdowns in a thorough and easy to understand way for us, ultimately giving us the knowledge to make the right decision. Once we decided on a loan he was always quick to make the appropriate actions and keep the process moving forward. There was a hiccup with the bank in that they lost our papers but Alex made sure to be on them daily to make sure that the sale wasn’t jeopardised!

Ultimately, great experience working with Alex and we’ll be sure to use his services again if we purchase a new home!

Clay, QLD

Grant and his team at JFG are professional and easy to deal with. My wife and I went to a few brokers, but Grant thought outside the box and found a way to our own home that other brokers find too hard. We were not easy customers for their team as I was working remotely and my wife works and raising our four children, but they were patient and persevered with us, and here we are in our own home in the suburb that we dreamed of. Thanks, JFG.

Ross, QLD

Had an excellent experience with the JFG Team and Alex particularly, made our long term goal of buying a house not so long term! Would advise any of my friends and family looking for financial advice or a broker to engage Alex and his team at JFG.

Brendan, QLD

Gary Carter & the JFG team were amazing. Through the process from beginning to end, I’ve never felt alone. They were right there throughout, especially being a first-time homeowner.

Gary was very helpful, supportive & knowledgeable in all aspects of purchasing a home.

Gary values his clients very much – this was evident when he would still return our emails and messages even when he was on holiday. You can always rely on Gary, he is a very professional character with so much care & pride in his work.

We will definitely work with Gary again for our next home.

Euston, QLD

“Grant and Sarah provided us with excellent service from approval through to settlement. I would not hesitate in recommending them.

We had a short settlement period which required a quick turnaround of bank documents which required amendment. But for Grant personally collecting these from the settlements office, driving them out to being signed, and returning them the same day, the deal simply couldn’t have gone ahead. Our experienced solicitor even remarked how impressed he was with our broker.

Throughout the whole process, the team at JFG were in constant and regular contact with us by phone and email.”

Dane, QLD

“Thank you to Gary and the team at JFG for the work you have done to assist us with our Financial affairs. Keeping us at ease through the whole process, you were available when needed and very supportive from beginning to end. I have no hesitation in recommending your services and look forward to continued services.”

Theressa, QLD

“Alex from Jacques Financial Group deserves  5 stars accolade. He provided bespoke mortgage advice so our family could achieve an investment property. Some of his stellar qualities – listening, caring, diligence and mastery of financial knowledge. Alex and Team JFG – your service is superb and your kindness and professionalism exceptional.”

Anja, NSW

“Hi Gary, thank you for all your help and assistance guiding us through the loan process. We were really lucky to have found you and are very appreciative of the work you have done for us!! Thank you so much for getting it all over the line for us, we are really looking forward to going out to the cottage this weekend and enjoying it for years to come.  Thanks again for everything”

Tegan, QLD

“Gary Carter took great care of me and made the process simple and straight forward. Thanks for the great service!!!”

Mark, QLD

“Thank you Grant, Ellaine and all of the team for making my refinance so easy and saving me so much money! I am looking forward to working with you all on my next purchase. I was so impressed with your constant communication as each step was completed. I really knew I was in great hands. Again I cannot thank you enough! Simone.”

Simone, NSW

“I would like to say a huge thank you to Gary, Alex and Sarah for all the help and hard work and time they put in for getting me approved for my first home and land package at 48. I never thought this was never possible if it wasn’t for the JFG group this would have never happened for me. Thank you from the bottom of my heart for making my dream come true.”

Kyla, QLD

“Such an incredible experience with Alex Jacques! I am so sceptical of sales people and buying a house comes with a minefield of them! But Alex is a guru and helped us through every step of the way. There was not a question he couldn’t answer and he made it so simple, never hesitating to go out of his way to make the process easier for us. We settled yesterday and we cannot thank him enough for the support! Cannot wait to buy many more homes with his help!”

Sarah, QLD

“Thank you Gary ! You were a complete professional for the entire process of our housing loan. Prompt and efficient with a very sound knowledge of all of the lenders available today . Highly recommend – best to date by far!”

Rofe, QLD

“Thank you for your efforts. Dear Gary and Nikki and your team JFG , I would like to thank you for all your help with the purchase of our first home, I was nervous at first and a bit overwhelmed but with your guidance and professionalism help us to achieve our goal of becoming a home owner, I know there is a time we are about to give up we think its not for us but with your help guys you make it possible for us, Communication between you and your team Gary and Nikki as our financial provider were all made very easy thus allowing the whole transaction to run smoothly. I have no hesitation in recommending JFG to my friends or anyone. We wish you Gary and Nikki and the team continued success. A huge thank you guys.”

Rofe, QLD

“Gary, Nikki and Sarah have been so helpful as we went through the entire process of being first home owner applicants. The responses to our questions (and there were 1000000’s of questions from me!) were always quick. I’m not sure if we could have achieved this if it weren’t for Gary and the team at JFG.”

Sara, QLD

“We consider ourselves very lucky to end up having our first home journey supported by JF Group. I had a lot of questions but Gary and Nikki was always there to help me out and clarify everything. Moreover, they send regular newsletters with relevant topics and be able to help you through the entire lifetime of the loan. We highly recommend them to anyone. Good work guys and thank you so much for helping us.”

Istvan, QLD

“Gary, Nikki, Sarah were great in helping us with our needs. We had loads of questions as first home buyers, All we had to do was pick up the phone and they were there. Thanks”

Mark, QLD

“Buying a first home was daunting, but Alex and his team made it extremely seamless for us. We had been working with Alex for 18 months before we found our home with his professionalism and patience never wavering. Highly recommended!”

Daniel & Cody, QLD

“Alex Jacques was absolutely amazing with us. He broke everything down so that we would have a clear understanding of all of our options. He was always reassuring and helped us get the best results possible. He was very flexible with his times to ensure that he could answer all questions that we had. Could not recommend anyone more than him. We got what we were looking for and felt at ease throughout the whole time.”

Natasha, QLD

“The team at JFG were incredibly helpful and they made sure that my husband and I understood what to do when going through the process of applying for a mortgage for the first time. We are really grateful for their hard work and support throughout this process and would definitely recommend them to anyone looking for help with their mortgage application. Thanks JFG for making our dream of being able to build out own home happen!”

Simone, QLD

“Gary and Nikki were both wonderful in helping us with our needs. They took all the hard work out of sourcing the right finance for us. Highly recommend Jacques Financial Group! Wouldn’t use anybody else. Thanks again guys.”

Sarah, QLD

“Extremely professional and was always on top of everything. Alex always makes himself available to help with anything needed.”

Caleb & Arielle, QLD

“Wonderful Service. Alex assisted us through the purchase of our first property and we couldn’t recommend him and the team enough. Explained everything for us and stepped us through the process in ways that made it far less daunting and complicated.”

Ned & Laura, QLD

“Alex and the team at JFG provided an exceptional service throughout the process of buying land and building a house. Any questions were answered quickly without hassle. I would highly recommended Alex and the JFG team. We will be back!”

Dustin & Jade, QLD

“Tim at JFG was AMAZING!!! He was able to consolidate all our debts with a great interest rate. He worked tirelessly to get it done so quickly and stress free. 100% would recommend his services! Thanks again Tim.”

Megan, QLD

“The experience that we had with Gary and JFG was second to none. As first home buyers the process of seeking finance initially seemed daunting but Gary made it stress free for us, always there to help us and ready to answer any questions with quick replies.”

Josh & Ash, QLD

“Thank you so much for your efforts in arranging our refinance of our home loan. Valerie’s prompt replies, friendly manner and efficiency made it a surprisingly easy process! We look forward to contacting you in the future for any other financial endeavours.”

Jess & Paul, QLD

“I would like to take a minute to express my appreciation and gratitude to Valerie and her team. Without any trouble at all and in no time I had an approved loan and was able to crack into the home market. A pleasure to deal with and would highly recommend Valerie and the team.”

Antony, VIC

“Alex from JFG was incredibly reliable, knowledgeable and efficient in the refinance of our home loan! He made what is normally a stressful and confusing process a breeze and we could not be more thankful for his efforts! Alex was very understanding of our very tight timeframe and turned around our new loan within 10 days! We would 100% recommend Alex and his JFG team #legend”

Sarah & Ethan, QLD

“Alex is a professional broker and his knowledge of the real estate and home loan industry is an asset to anyone looking to buy a home. He provides great advice and his contact within conveyancing and building inspection are trustworthy and efficient. Without Alex as our broker we could not have successfully bought our first home in this challenging market. We 100 percent would recommend Alex to our friends and family and anyone who is looking to become home owners. We could not have done this without you Alex.”

Max & Steph, WA

“I highly recommend Valerie to anyone seeking home finance. Valerie was efficient, professional, friendly and helpful. I’ve never experienced such professional service. Before I knew it, I was moving in to my new home!”

Jonathan, QLD

“Whenever I’ve had questions about home loans or financial inquiries- in general; Alex has always provided me with sound financial advice with ongoing support and follow up on my progress. I hope to continue doing business with him in the future.”

Steve, QLD

“Alex, I would like to thank you for your hard work and assistance with facilitating our loan. As first home buyers, we really appreciate your help and knowledge in assisting us to buy the property. Your assistance and your passion is reflected in the work you do.”

Charlene, QLD

“Valerie has helped me with obtaining a new home loan. She worked tirelessly and reduced the enormous stress I was experiencing at the time. Valerie has made such a positive impact on my life and has helped me in a way that is far in excess of her role.”

Wayne, NSW